Please notify us at info@RestfulPump.com 30 days prior to your intended return so we can provide a return shipping label for you. Please indicate the date you would like the unit scheduled to be picked up. Please be mindful of your monthly charges as we would not want you to be charged for having the unit when you are not using it.
To return your product, you should ship your product to:
Return Address:
Jeanette Numbers c/o Nova Designs
150 Chestnut Street, Unit F
Providence, RI 02903
We recommend a two-person lift. Please place it the unit with all provided accessories back inside the carry case, then please pack up the box that it was originally shipped in, if possible. FedEx will be contacted for pick up and shipment.
Exchange or Upgrade Unit
Depending on where you live, shipment times may vary.
Please notify info@RestfulPump.com immediately if you are not happy with the product. We will work with you to resolve product issues or other related issues, if possible.
We understand, unforeseen circumstances, and we want the best for you and your family.
If the unit must be sent back, we recommend a two-person lift. Please place it back inside the carry case with all provided accessories, then please pack up the box that it was originally shipped in, if possible. Notify us at info@RestfulPump.com regarding your intended return so we can provide a return shipping label for you. Please indicate the date you would like the unit scheduled to be picked up. Please contact us ASAP to avoid unnecessary monthly charges as we would not want you to be charged for having the unit when you are not using it.
FedEx will be contacted for pick up and shipment from your chosen address.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Contact us at info@RestfulPump.com for questions related to refunds and returns.
